Subscription Terms
Last updated: July 2026
How recurring or monthly services are handled while live billing is locked.
Policy draft notice
This page is an operational policy draft for client transparency before public launch. It is not legal advice. It has not been reviewed by outside counsel unless separately stated in writing. Policies may change before launch.
Plain-English summary
Subscriptions and monthly reporting engagements are not automatically billed in the current portal phase. Scope, price, and renewal require manual review and explicit approval.
No automatic renewal while live billing is locked
We do not claim automatic monthly charging or silent renewal while live payment remains disabled. Any recurring arrangement is described in your approved quote or separate written agreement.
Monthly reports and recurring services
Services such as monthly reporting may be quoted as recurring in SAR. Delivery cadence, included revisions, and data requirements are defined per approved quote — not by a self-service subscription checkout.
Cancellation
To cancel or pause a recurring engagement, contact us through the published support channel with your order or account email. Cancellation timing may depend on work already scheduled for the current period.
What is covered
Subscription-style engagements initiated through The Imperium AI request flow or Client Portal.
What is not covered
Third-party SaaS products, unrelated software licenses, or payment processor terms. No unlimited scope is implied.
Client responsibilities
Provide timely data each period, maintain portal access, and notify us of billing or scope changes in writing.
The Imperium AI responsibilities
We describe recurring scope clearly in quotes, avoid fake auto-billing claims, and track status manually until live billing is approved for launch.
Contact
For questions about these policies, use the contact email published on theimperium.ai. Support requests related to an active order should reference your order ID from the Client Portal workspace.